Course ID: 61591 (previously 49077)
Level: NQF Level 3
Credits: 130
Qualification Title: National Certificate: Information Technology: End User Computing
What is End User Computing?
End user computing refers to the technology, tools and practices that teach end users or non-technical individuals how to interact with and use computer systems and applications. User-friendly interfaces and applications are used to empower individuals to perform tasks and access information without requiring extensive technical knowledge. End user computing is made up of various elements, such as operating systems, productivity software, communication tools, and user interface design, all aimed at enhancing user experience and productivity
Benefits of Studying End User Computing?
Studying End User Computing offers several benefits. Here are some of the key advantages:
Increased productivity
Enhanced computer skills
Improved job prospects
Increased confidence
Better communication and collaboration
Cost savings
Personal enrichment
PURPOSE AND RATIONALE OF THE QUALIFICATION
The purpose of the qualification is to build the knowledge and skills required by learners in End User Computing. It is intended to empower learners to acquire knowledge, skills, attitudes and values required to operate confidently in the End User Computing environment in the South African community and to respond to the challenges of the economic environment.
The qualification addresses the need in the workplace for nationally recognised qualifications, based on unit standards, which will allow learners with workplace experience in End User Computing to obtain recognition for prior learning.
The qualification provides a framework for learners to develop skills that will enable them to become competent in End User Computing. It introduces theoretical concepts of End User Computing and requires the application thereof, to develop a range of skills that will enable learners to be better-informed workers in their chosen industry. It provides a balanced learning experience that lays the foundation for access to further education, lifelong learning and to productive employment.
A qualifying learner will be able to:
• Competently apply the knowledge, techniques & skills of End User Computing applications in the workplace.
• Understand the impact and use Information Communication & Technology (ICT) in an organisation and society.
• Improve Communication by combining communication skills with End User Computing skills.
• Improve the application of mathematical literacy in the workplace, by better utilising applicable End User Computing Applications
The National Certificate in IT: End User Computing at NQF Level 3, is intended for learners already employed or new learners entering the workplace, requiring End User Computing skills. The unit standards of this qualification may be added to other industry qualifications to provide an End User Computing focus with comparison, choice, interpretation and the application of knowledge.
Rationale of the qualification
The National Certificate in IT: End User Computing – NQF Level 3, is designed to meet the needs of learners who require end user computing skills in all sectors of the economy, as End User Computing is an essential skill in any business today. The qualification is designed to accommodate both learners in formal education and learners already employed. It aims to develop informed and skilled learners that can apply the acquired skills in any industry and should contribute towards improved productivity and efficiency in the workplace.
The need for the qualification was highlighted by an IT sector study that was done and confirmed by ISETT SETA. The design of the qualification is unit standard based, to allow learners to qualify for a national qualification by accumulating the required credits via short learning programs or workplace practical experience or both. It also allows learners to achieve the qualifications through recognition of prior learning, Learnership schemes or formal training.
The qualification at this level is foundation and generic, allowing maximum mobility between qualifications. Apart from the workplace needs the qualification will address, it is also designed as an entry-level qualification into most further education and training fields, because of the wide application of End User Computing in any environment. It will allow articulation into further qualifications in End User Computing or other IT qualifications, as well as entry into any other Further Education and Training where End User Computing is required.
LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING
It is assumed that the learner is competent in skills gained at the further education and training band up to NQF level 2. Further learning assumed is that learners are competent in End User Computing at NQF level 1.
The assumed learning can be acquired in the traditional way of formal study as well as in the workplace. Acquiring the competencies in a workplace (either via formal Learnership or on-the-job training) has the potential of addressing the problems of the past, where formal qualifications were only obtainable by way of formal study.
QUALIFICATION RULES:
The qualification consists of a minimum of 130 credits and has been designed in accordance with the SAQA regulations and rules of combination
Rules regarding Fundamental, Core and Electives
1. All fundamental unit standards are compulsory for this qualification. (47 credits)
2. All core unit standards are compulsory. (56 credits)
Rules regarding Electives
Elective unit standards totaling a minimum of 27 credits needs to be completed.
EXIT LEVEL OUTCOMES
1. Demonstrate an understanding of applying Graphical User Interface (GUI)-based Word Processing Application skills in the Workplace.
2. Demonstrate an understanding of applying Graphical User Interface (GUI)-based Presentation Application skills in the Workplace.
3. Demonstrate an understanding of applying GUI-based Spreadsheet Application skills in the Workplace.
4. Demonstrate an understanding of applying GUI-based Electronic Mail Application skills in the Workplace.
5. Demonstrate an understanding of applying GUI-based Web Browser Application skills in the Workplace.
6. Improve Communication by combining communication skills with End User Computing skills.
7. Improve the application of mathematical literacy in the workplace, by better utilising End User Computing Applications.
8. Demonstrate an understanding of the use of Information Communications & Technology (ICT) in an organisation & the impact it has on societies.
These computer training courses will ensure that you will meet the computing needs for 21st-century employment. The majority of South Africans are not computer literate. This is largely due to economic conditions as well as the lack of facilities and institutions that teach this curriculum. Being computer literate improves your chances of being employed as many employers are now driven by technology.
We offer the following End User Computing 101 course:
Introduction to computers
Windows operating system
Excel
Word
Powerpoint
Access
Outlook
Internet explorer
computer training
The course includes a textbook, training videos for all material covered as well as access to our modern training centers. We also have a projector to facilitate the teaching process.
The course duration is over a period of 1 year with various time slots to suit the student. Classes run from Monday through to Friday. We also offer onsite computer training.
The full information can be found on the SAQA Website by clicking here.