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CompTIA A+ is the industry standard for establishing a career in IT.

CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world.

  • The only credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment
  • Trusted by employers around the world to identify the go-to person in end point management & technical support roles
  • Regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace

The CompTIA A+ Core Series requires candidates to pass two exams: Core 1 (220-1101) and Core 2 (220-1102) covering the following new content, emphasizing the technologies and skills IT pros need to support a hybrid workforce:

  • Demonstrate baseline security skills for IT support professionals
  • Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software
  • Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting
  • Support basic IT infrastructure and networking
  • Configure and support PC, mobile and IoT device hardware
  • Implement basic data backup and recovery methods and apply data storage and management best practices

HARDWARE

Identifying, using, and connecting hardware components and devices

OPERATING SYSTEMS

Install and support Windows OS including command line & client support. Understand Mac OS, Linux and mobile OS

SOFTWARE TROUBLESHOOTING

Troubleshoot PC and mobile device issues including application security support

NETWORKING

Explain types of networks and connections including TCP/IP, WIFI and SOHO

HARDWARE & NETWORK TROUBLESHOOTING

Install and support Windows OS including command line & client support. Understand Mac OS, Linux and mobile OS

SECURITY

Troubleshoot PC and mobile device issues including application security support

MOBILE DEVICES

Install and configure laptops and other mobile devices

VIRTUALIZATION & CLOUD COMPUTING

Compare & contrast cloud computing concepts & set up client-side virtualization

OPERATIONAL PROCEDURES

Follow best practices for safety, environmental impacts, and communication and professionalism

Jobs that use CompTIA A+